Kevin was Great
Kevin was great. He wasn’t a pushy salesman. He didn’t annoy me with emails and phone calls. Instead he waited for updates to roll in to contact me. And he was quick to respond to any calls I made or emails I sent.
New Jeep Order
Hey Kevin, just wanted to say thanks for helping me order my Jeep the other day. I’ve always hated going to a dealership to price haggle and end up leaving like I’m getting screwed, but Monday was actually kinda fun and I left feeling pleased and excited. Please keep me informed on where my Jeep is in the process, if possible. I would love the updates whenever you can. And of course if there’s any way to get her rushed, I would appreciate that too!
Thanks so much Kevin and Mike!
Shelly D. (HolycowJeepgal)
I was looking for a 2-door Wrangler. I searched extensively but couldn’t find one with the options I wanted. The sales staff at John Hoffer suggested I consider ordering a Jeep. My new Jeep arrived in a little over a month. In addition to getting a great deal, I ended up saving money, as I didn’t pay for options that I didn’t want or need.
The best hassle free new vehicle purchase ever. Salesman was upfront with the price and helped find additional rebates. I was planning on using them to locate a specific Gladiator, but ended up ordering due to lack of stock in surrounding market. The Gladiator came in way before the expected date. Extremely happy with my buying experience and the Gladiator. Highly recommend over Lawrence and KC dealers.
I want to thank everyone : Mike, Greg and kevin. This is my first time to buy a car out of state and i know it is a difficult decision to make , but i see how everyone is honest ,clear and professional selling me the car without even seeing it or test drive it. I had an excellent purchasing experience even being 500 miles away. I trust them and buy the car over the phone and they worth this trust. They always have a quick response to any questions even if they were off that day , kevin respond to my email on his day off and i do really appreciate his consideration and time .
I want to thank Mike for his help and support in this purchase from the very beginning and his follow up to make sure that everything went good with the shipping and that i like the car after I received it.
Thanks everyone for making the process of buying a car out of my state easier than i thought.
I definitely recommend this dealership.
I dealt with Mike Bussart in sales, and you can not ask for a more honest guy. Mike shot straight with me the entire time, and while we weren’t able to put a deal together, this was no fault at all of Mike. (Thanks, interest rates!) Mike and the crew at John Hoffer tried super hard, and I hope to be able to try again with them when the economy sorts out.
I brought my 2020 Jeep Wrangler Rubicon in today for an oil change and tire rotation. This was my first time using the service department as I purchased my Jeep in Omaha. The service staff and other staff I met while waiting were all very friendly and accommodating. The service was done in an appropriate amount of time and their waiting area was very nice and comfortable. It felt like I was at home in my living room. I will definitely be back for my next service
We just had an excellent buying experience with Bradyn Rottler who helped us purchase a really sharp used pickup. He answered all of our questions, and made the process very easy and stress-free! Thanks Bradyn!
Mike was amazing to work with for my Jeep purchase! I wasn’t in the area but Mike went above and beyond to get everything needed to ensure a smooth sale. Mike communicated at every step to let me know where we were in the process and ensure I was satisfied with my Jeep decision. When I arrived Mike quickly greeted, asked if I had any questions, showed me the vehicle and said paperwork was ready. Greg F took over and reviewed all of the financial paperwork with me and both Mike and Greg were able to get me a great deal! I literally was out of there in 30 minutes! Afterward, Mike reviewed all of the functions of the Jeep from front to back and informed me of the Jeep way. Definitely happy with this purchase and the level of customer service I received! Mikes excellent communication and promptness was the driving factor in going to John Hoffer!
I have never been treated with such an exceptional level of customer service at a dealership as I have with my salesman, Matt Muller. He was courteous, respectful and incredibly patient in helping me narrow down the seemingly overwhelming number of options for a new jeep. His extensive knowledge made it much easier to navigate through their large inventory, and his excitement almost exceeded mine when I found the perfect vehicle for me! Thank you Matt for making process of buying a new jeep straightforward, expeditious, and fun!
What a great new car purchasing experience at John Hoffer! Our sales person Marlon Jones, was very nice to work with, honest, and went out of this way to accommodate us in purchasing our Jeep Grand Cherokee. Kevin Hasenkamp, GM was easy to work with and demonstrated his desire to sell us a vehicle. The entire test drive, sales process and delivery of the vehicle was the best car-buying experience we have ever had.
We had purchased another Grand Cherokee over 20 years ago and felt welcomed back to the John Hoffer family. Mr. Hoffer was introduced to us during vehicle delivery and also made us proud Jeep owners again.
Greg Fisher, Finance Manager, made the entire process extremely easy. We were done with the paperwork in less than 10 minutes.
Overall, we are extremely pleased with our Jeep purchase experience at John Hoffer Jeep. Everyone involved in the process worked hard to meet our expectations and made the entire process enjoyable.